Our Team

Our team consists of dedicated individuals who are kind, friendly, and caring. Our staff is here to ensure a pleasant experience during your visit to our office.

Our team includes experienced and energetic people whose goal is to communicate well with our patients and provide the best care possible.

  Pam Minnick

Hi I'm Pam. I graduated in 1981 from East Tennessee State University with a degree in Dental Hygiene. I started working for a dentist the same year. Later, after having my children I joined the practice seeing Dr. Shepherd’s patients. I enjoy the one on one of working with and helping people. I'm married to Keith and we have two grown children Brandon and Kristen.


Esther Keller

Esther Keller- Esther is a 1984 graduate from East Tennessee State University with a degree in dental hygiene. She has had the opportunity to work with dentists in North Carolina, Virginia, and Tennessee and has gained extensive dental knowledge and experience during her career. She has been a dental hygienist for 30 years. Esther joined Dr. Creech's team as a dental hygienist in October 2011 and looks forward to establishing long-term relationships with our patients. Her goal is to help others by providing optimum preventive care. Esther is married to Tim and has three sons, Brandon and twins, Dustin and Dylan. She enjoys outdoor activities with her family, cake decorating, art, and is involved in church activities.


Lisa Zollman

Lisa received her dental assisting certification and Tennessee state board registration in 1981 from East Tennessee University. She joined our team in November 2011 as Office Manager. Lisa has over 30 years of experience in dentistry in the Kingsport and Johnson City area, where she has gained extensive knowledge about insurance and patient care.

Lisa is married to Alan and has one son Parker who is studying at ETSU.

  Sharon McClellan

Sharon is a 1999 graduate from East Tennessee State University with a degree in dental hygiene. She joined our team in March 2012 as Dr. Creech's dental hygienist and looks forward to meeting all the patients and providing a high standard of care. Sharon is very compassionate and really enjoys her work. She is married to Joe and is active in church and in all the fun sports and activities of her three young daughters, Macy, Lily and Josey.

  Amy Ford

Amy has been in the dental field for over 18 years. She graduated in 2003 from Tallahasse Community College with a degree in Dental Hygiene. Her knowledge in dentistry will help with questions you may have about your dental appointments. She looks forward to making new relationships with our patients as our schedule and insurance coordinator.

Amy and her husband Phillip moved to Kingsport in July of 2012 to be closer to family. They have 3 children, Ryan, Erica, and Ellis, whom keep them busy with gymnastics and cheerleading. As a family they enjoy camping, hiking, and traveling. Amy in her free time enjoys crafting and sewing.

  Lois Lovin

Lois has 19 years of Dental experience. She has her CPR, nitrous oxide Monitoring and Coronal Polishing Certification. She has also taught at Walters State Community College at Sevierville with the Dental Assisting Program. In her spare time she enjoys working with Dental Health Management Solutions to provide Dental Care for our Service Men and Women. When Lois is not working she loves the outdoors, and swimming with her Labradoodle, Oliver.

  Cherie Draper

I have been a Registered Dental Assistant since 1984, and I enjoy helping others have a healthy, confident smile. I have been married to my husband Drew, a Kingsport firefighter, for 31 years. We have 2 grown children. Our son, Drew, and his wife Amber have 2 children. Our daughter Amanda and her husband Cody are expecting their first child in November. My precious grandchildren are my world and what I enjoy the most when not dental assisting.

  Michelle Wolfe

I started my dental career right after I graduated High school 10 years ago. I knew from a young age that I wanted to choose a career that would impact the life of someone. Although to some, teeth may not seem that important, it is a passion in my heart to help others realize how important and valuable each tooth is. In my spare time I enjoy spending time with my husband Dustin and my son. When Iím not working in the office or playing with my family I enjoy being a wedding photographer.

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Kingsport Dentist - Colonial Heights Dental Group - Dr. Susan Burks Creech
4621 Fort Henry Drive, Kingsport, TN 37663   ph. (423) 239-7471 and (423) 239-7867